FAQs
What is the Tuition policy?
Tuition payments are due the last week of each month for the upcoming month. Payments made on or after the 1st will incur a late fee.
Do you offer discounts?
SMG offers a 5% discount on monthly fees for families with 2 or more children enrolled. Children attending more than one class per week will receive a 2.5% monthly tuition discount. We DO NOT offer discounts on the registration fee or on our camps.
What does my child wear to class?
Girls must wear a one-piece leotard or swimsuit. No skirts or tutus are allowed. Tight leggings or shorts can be worn over leotard. Jewelry, including bracelets and necklaces, and dangling earrings MAY NOT BE WORN. Post earrings or earrings that do not hang below the earlobe can be worn. Boys can wear t-shirts and shorts or sweats without pockets, zippers, snaps or buttons.
Will we receive a monthly statement?
You will receive at least 3 statements via email each month. You can also view your balance online through our Parent Portal.
If we miss a class, can we make it up?
We do not offer any makeups, credits for missed classes/scheduled gym closures
I have twins. Can I attend the Munchkin & Me class with both of them?
Our policy for Munchkin & Me is one adult to one child. Both children may attend the class but a second adult must attend the class as well.
Does SMG offer an open workout time?
At this time we are not offering any open gym.
Is there a membership/registration fee?
Yes, there is a $50 annual registration fee per child. Due at sign-up and each year during the duration of their enrollment.
What if we want to stop or cancel classes?
We are a year-round program. If your child wishes to stop attending, we require a written two-week notice to do so, you may visit the front desk or send an email to info@sanmateogymnastics.com. Failure to notify the office of your child’s intention to discontinue classes will result in continuing to be charged for the class.
Rules and Policies
Payments
Statements will be emailed mid-month and due the LAST WEEK OF EACH MONTH FOR THE UPCOMING MONTH. Payments received on or after the 1st will be charged a $10.00 late fee. All bank returned checks will incur a $25.00 charge. There are no refunds! San Mateo Gymnastics is not obligated to give refunds and does not pro-rate any of its classes for absences. IT IS YOUR RESPONSIBILITY TO GIVE THE FRONT OFFICE A TWO WEEK WRITTEN NOTICE of your intention to discontinue classes. If you fail to do this you will be charged tuition until you notify us.
Photography
Unless otherwise specified in writing by the parent and/or guardian, San Mateo Gymnastics has permission to photograph your child for future use without compensation. Additionally, for the safety and privacy of our clients, we ask you to refrain from photographing children other than your own. When posting SMG photos to social media websites be certain to omit others unless their permission has been granted.
Insurance Restrictions
Due to insurance restrictions and for the safety of your child, no one is allowed in the training area before class begins or without an instructor. When class is over, the gymnast must leave the training area. The instructors will need to start the next class and therefore cannot supervise them. Only registered gymnasts are allowed in the training area. Our insurance does not allow parents or non-registered students in the training area, except during Munchkin & Me classes. Adults may not wear children or have siblings on the floor.
Annual Registration
For secondary insurance and administrative costs, $50.00 per year.
Family Discount
With 2 or more children enrolled you will receive a 10% discount on monthly fees. Children attending more than one class per week will receive a 5% monthly tuition discount.
Holidays
There are no make-ups for holidays. They are fixed into the monthly tuition rates. Scheduled holidays are:
New Year’s Eve & New Year’s Day
Easter
Thanksgiving Day & the following day
Winter Break
Last week in August
Memorial Day
Independence Day
Labor Day + 1 week for training & cleaning
We will be also closed the last week of August and the week between Christmas and New Year’s Day.
Dress Code
Girls must wear a leotard or one-piece swimsuit. No skirts or tutus are allowed. Tight leggings or shorts can be worn over leotard. No jewelry other than post earrings that do no hang below the earlobe can be worn. No jewelry worn around the neck, wrist, waist or ankles. Boys can wear t-shirts and shorts or sweats without pockets, zippers, snaps or buttons.
Late Policy
** As of 8/2020 During our Modified Class Schedule we ask that you please bring your child ON TIME. We will not be accepting any late students.
For your child’s safety please arrive on time. Students arriving 10 or more minutes late will not be allowed to participate in class. The warm-up is very important to your child’s safety. You may schedule a make up with the front desk if you are late.
Makeup Policy
We do not offer any makeups for missed classes or gym closures.
Makeups Due to Injury
If your child has been injured please provide the front desk with a doctor’s note with the date of injury and return date. You will need to provide a doctors release upon return.